Technical Service & Support
Delivering world-class engineering solutions that power industries, move people, and enable sustainable growth across Sri Lanka, the Maldives, and beyond.
24/7 Support
When power, mobility, or safety is critical, downtime is not an option. That’s why TPL offers 24/7 emergency support across Sri Lanka and the Maldives.
ROUND-THE-CLOCK SERVICE TEAMS – Mobile field engineers and technicians on call anytime, anywhere.
REGIONAL COVERAGE – Support centers in Malabe, Kurunegala, Jaffna (Sri Lanka) and Hulhumalé (Maldives).
REMOTE ASSISTANCE – SmartGen-enabled monitoring for proactive troubleshooting.
RAPID RESPONSE – Priority response for hospitals, data centers, utilities, and resorts.
Whether it’s a generator breakdown, elevator stoppage, or marine engine fault, our certified teams ensure critical systems keep running.
Field & Workshop Capabilities
Our workshops and field teams are equipped to deliver both preventive maintenance and complex repairs
Workshop Facilities (Malabe HQ & Hulhumalé):
- Cummins-certified service bays for heavy engine overhauls
- Test benches for gensets, alternators, and controllers
- Fabrication facilities for canopies, silencers, and bulk tanks
- Dedicated Schindler service tools for calibration & diagnostics
Field Capabilities
- Mobile service vans with diagnostic kits
- Onsite troubleshooting & load testing
- Generator relocation & reinstallation services
- Remote diagnostics for Schindler PORT systems
Warranty & Genuine Spare Parts
As the authorized distributor for Cummins and Schindler, TPL supplies only genuine spare parts backed by manufacturer warranty.
Our Parts & Warranty Promise:
Cummins Spare Parts
Engines, alternators, controllers, filters (1-year Cummins warranty)Fleetguard Filters
Fuel, oil, air, and hydraulic filters designed for Cummins enginesSchindler OEM Parts
Safety-critical elevator and escalator componentsEx-Stock Availability
Local inventory in Sri Lanka and Maldives for immediate delivery
Only TPL and Electrify Maldives are authorized to carry out Cummins warranty repairs.
Every part supplied comes with OEM traceability and certification.
Annual Maintenance Contracts (AMC)
Planned Service. Predictable Performance.
With TPL’s Annual Maintenance Contracts (AMCs) , businesses gain peace of mind knowing their critical systems are protected year-round.
AMC Coverage:
Scheduled inspections & preventive maintenance
Load testing & system optimization
Emergency breakdown response
Spare parts replacement with genuine components
Compliance with ISO 9001 & Cummins Gold Standards
Industries covered:
Hospitality, Healthcare, Manufacturing, Ports, and Government Institutions.
Fleet Maintenance Solutions
TPL offers custom fleet maintenance packages for organizations operating multiple generators, elevators, or industrial systems.
MULTI-SITE SUPPORT – Centralized monitoring and coordinated service.
PREDICTIVE MAINTENANCE – Data-driven service schedules to minimize downtime.
DEDICATED ACCOUNT MANAGERS – Single point of contact for large fleet operators.
PARTS & SERVICE BUNDLES – Flexible solutions tailored to client budgets.